Where can I find information that can help me grow successful plants?

You can find very informative videos and grow diaries on our Spanish YouTube channel, or read our extensive Blog which has been translated into English and French. You can also contact us via our email .

How do I get to the blog?

Access our blog by clicking here. We have various articles on grow diaries and grow charts, as well as professional advice in order to help you grow professional plants.

How can I contact the team?

You can get in touch by calling +34 962066298 or via WhatsApp at +34 622048777. We’d love to help you out with any queries or issues. If you prefer, you can write us an email at with any issues or questions you may have. We will get back to you as soon as possible. We recommend attaching photos if necessary to your email, such as sick plants or photos of issues you may have with your grow so that we can help you as much as possible.

Where can I get discount codes or find out about new offers?

We highly recommend that you subscribe to our newsletter. Having a account provides customers with multiple benefits, special offers, coupon codes, reward points and new product news! We also let our customers know when we publish new, interesting news about the cannabis scene, new videos on our YouTube channel, or future plans we have for visiting cannabis events and festivals. Click here to join now!


Do you send cannabis seeds to all countries?

We ship to many different countries around the world, and the list is growing by the day. Some countries do not allow cannabis seeds to be shipped there, or sometimes the delivery companies aren’t up to scratch and we end up losing seeds.

How can I get free seeds?

We offer free seeds as part of our gift promotion with purchases over 25€, among other gifts. The more you spend, the larger the gift you receive. Click here for all of the information regarding free seeds and the various other gifts we offer.

I’m completely new to this, what seeds should I start with?

We wrote an article for people looking to get into growing cannabis – check it out here. If you want some more personalized advice, contact our customer service department so that you can get your advice as fast as possible and let us know what your growing conditions are; indoors, outdoors, flowerpots, etc. Our email address is

My seeds haven’t germinated. What should I do?

You may have had a mishap when setting up your germination method. We recommend using Tupperware and damp kitchen cloth. Click here to see a video on how to use this method step by step for the best results. On the other hand, it may also be an issue with the seed bank, who you can make a complaint to by sending us the seeds that didn’t germinate alongside their original packaging to our address:

To Juan Simón

Avenida Espioca N 199

46469 Silla



Phone: +34 96 206 62 98


Once we receive the seeds, we will process your request and give you an update as soon as the seed bank responds. For any further queries please don't hesitate to ask.

What’s wrong with my plant?

Cannabis plants are incredibly delicate and may run into a lot of issues. We have a group of expert growers at our service that can help you with your plants, giving personalized advice. All you have to do is get in touch with us and send us as many details as possible, alongside photos, to

Is my plant ready to harvest?

We recommend you get in touch with our customer service department. We have a team of experts that is ready to answer any and all questions. Please send us an email at with pictures of your plants and let us know how old they are.

What type of lights are the best?

That’s a great question. We have various different videos on LED, LEC and HPS lights on our YouTube channel.

Are my mushrooms okay?

Please get in touch with our customer support line at and send us a picture. Our experts will know exactly what’s up and will get back to you as soon as possible.

Do you send seeds in their original packaging?

Of course, we ship them exactly as they are sent to us by the best seed banks in the world. They are closed, fully sealed and can be stored like this for years before you germinate them.